Sunday, October 11, 2009

Lessons learned from the usability of the hospital

Lessons leaed from the usability of the hospital Usability is not just for web design. It is also applicable in the real world things are not always well designed. Attention to design real-world can help to reflect on the ease of use for web design. For example, there is an elevator in New York, where the numbers are in three columns. The figures go beyond, but this lift that goes from right to left instead of from left to right. Is not in English Hebrew.Elevator New York: 10 9 87 6 5Most lifts: 8 9 105 6 7This concept can be applied to a web page that provides the numbers, letters, meanings, and other groups are classified into information in a logical order order.I also saw a school zone signs where the speed is said to slow down during the following hours: 7:30 AM - 8:15 AM2: 45 AM - 3:30 PMHmm ... understand what's wrong with this sign? You can also teach a lesson to the ergonomics of Web design. What comes to mind? Donald Norman talks about this concept in the design of everyday things. While I was in hospital twice in just over a period of one week, I discovered a couple problems.The convivialité room last week I had a small television, the kind that hung on the wall, like those you see on blood centers. It has no subtitles, but the law (Act on Television Decoder Circuit (ACDC)) requires only 13-inch TV are subtitled. NBC has not worked in TV. Go figure ... was the only channel I could determine, without subtitles, because the Summer Olympics and the sport is easy follow.The a good thing in this small space was the key to call the nurse. I am not a speaker so that no one should try to talk to me when I called. It comes when you could.My first chamber of the second visit, the adventures have a new flat screen TV. The only way to get the captions were switched on to play with the options on the side of the screen. Can not make the bed. Fortunately, large Hubby had to do. Not everyone has the luxury of having someone to do or even the know-how.The remote distance of three buttons: call the nurse, light on / off, and television. I could not go a way to change channels. If, on channel 5 and I wanted to be on Channel 4, I had to go through all channels to obtain channel 4.The second bedroom has a television and distance established. Once again, Hubby has been great to tu on subtitles. This time, when I called the nurse, spoke through the speaker. We had to remember each tu, and several nurses on this passage that I could not listen on speaker.Luckily, I had family with me to help talk to the nurse. But I was alone all moing and without my implant. So I could not even hear the sound coming from the forum where I could say what I needed and we hope that they catch. Fortunately, I had a nurse, who was not very often that I need call.Meryl K. Evans is the Content Maven behind Meryl notes, eNewsletter Joual, security and rehabilitation Digest. It 'also a PC Today columnist and a guide at InformIT. It aims to tackle your editing, writing, content, processes and requirements. The native Texan resides in Plano, Texas, the heart of North Dallas, and not a 10-gallon hat or cowboy boots.

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